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Courses > Business Skills Courses > Train the IT Trainer
Train the IT Trainer
Target Audience:  

Managers, Team Leaders or Trainers who are responsible for IT training and coaching on either a one-to-one basis or to small groups.


The course incorporates fundamental coaching and training techniques related to real life practical scenarios and explores learning styles, preparation for delivery and structuring lesson plans.

Course Work:  

Delegates can expect to deliver a number of short coaching and training sessions, utilising skills covered on the course.

  Duration: 2 Days
  Cost: ¬£495 + VAT
  Course Date Location

Demand Led

Call To Request Dates


Module One - Introduction

  • What Makes a Good Training Course?
  • Qualities of Effective Trainers
  • Training or Coaching

Module Two - Planning & Preparation

  • Getting the Environment Right
  • Anticipating & Avoiding Problems
  • Continuous Development

Module Three - Methodology

  • The Learning Cycle

  • Learning Objectives

  • Training Session Introductions

  • Identifying Learner Expectations

  • How & Why Adults Learn

  • Motivating the Self Learning Process

  • Matching Methods to Styles

  • Learning Styles

  • Measurement Tools


Module Four - Effective Communication

  • Generating Rapport & Maintaining Interest

  • Using KISS in Explanations & Demonstrations

  • Overcoming Technofear

  • Dealing with Luddite Attitudes


Module Five - Delivery Skills

  • Balancing Telling & Doing

  • Running “Hands On” Practical Sessions

  • Considerations for Practical Sessions

  • Keyboard Fiddlers

  • Technical Problems & System Failure

  • Minimise Risks & Disruption

  • Lesson Plans

  • Coaching & Delivery Techniques

  • Questioning¬† Techniques


Module Six - Disparate Skills & Experience

  • The Mixed Status Environment