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Courses > Business Skills Courses > Support the Workforce- Manage Change
Support the Workforce - Manage Change
Target Audience:  

This programme is targeted at team leaders, supervisors and middle managers who must cope with and manage change in their teams, whilst performing their leadership responsibilities.


Participants are introduced to a range of tools and techniques used to communicate and adapt to change, whilst considering the effect their behaviour and approach has on themselves and members of their teams.  The causes and impact of stress are explored, together with motivational strategies to adopt that drive positive outcomes.


At the end of the course participants will:

  • Understand the need and importance of change for the organisation, their team and themselves as individuals
  • Be aware of what stress is, what the causes are, how to recognise it and strategies to adopt to deal positively with it
  • Understand the need for positive continuous communication during times of change
  • Recognise the significance of personal and team positivity
  • Be familiar with motivational and supportive strategies to apply throughout the process of change
  Duration: 1 Day
  Cost: £250 + VAT
  Course Date Location
Demand led
Call to request dates

Module One - Stress & Self Awareness

  • What Is Stress?

  • The Causes of Stress & How It Manifests Itself

  • Recognising the Signs

  • DISC Behavioural Analysis & it’s Implications

  • An Individual’s Ability to Cope with Pressure in a Range of Different Situations


Module Two - Change & Stress

  • What Is Change?

  • When & Why Does Change Occur?

  • The Effects of Change

    • The Impact on Individuals
    • Team Dynamics
    • Management Challenges

Module Three – The Importance of Communication

  • Barriers to Effective Communication

  • Three Essential Elements to Communication

  • The Information Funnel

  • Active Listening

  • Planning for Communication Again & Again


Module Four - Maintaining Motivation through Change

  • Handling Continuous Imposed Change

  • The Cycle of Coping

  • The Essentials of Self-management

  • The Effect our Approach has on Others

  • Overcoming Anxiety & Negativity

  • Handling the Negative Behaviours & Attitudes  of Others

  • Managing Difficult Situations Assertively for Positive Outcomes

  • The Principles of Workplace Self-Motivation


Module Five - Moving Forward

  • Simple Behavioural Changes

  • Make Yourself Stress Resistant