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Courses > Business Skills Courses > Manage Meetings - Meet the Agenda
Manage Meetings - Meet the Agenda
Target Audience:  

Anyone who needs to chair, manage or participate in meetings on a regular basis. Often meetings are the battlefield of business politics and this course aims to explore meeting dynamics and how to manage meetings & achieve established goals.


By the end of the course participants will be able to:

  • Plan and organise the right types of meeting
  • Control meetings & get the most out of all contributions
  • Deal with negative or awkward people & situations
  • Communicate complex information effectively
  • Use words and non-verbal techniques to influence and persuade
  Duration: 1 Day
  Cost: £250 + VAT
  Course Date Location
Demand led
Call to request dates

Module One - Planning & Preparation

  • Meeting Preparation
  • The Critical Path to Successful Preparation
  • Understanding & Setting the Objectives
  • Choosing the Right Type of Meeting

Module Two –  Meeting Facilitation

  • Selecting & Inviting Participants
  • Setting the Agenda
  • Managing Expectations & the Environment
  • Establishing Facilitation & Control
  • Handling Team Briefings

Module Three – Controlling the Meeting

  • Setting the Scene
  • Running a Meeting—Positive vs Negative
  • Maintaining Control
  • When Time Runs Out
  • Understanding Group Behaviour
  • Tone of Voice & Non Verbal Communication
  • Encourage Open Discussion & Agreement

Module Four– Managing Difficult Situations

  • Dealing with Negative & Awkward Situations
  • Getting the Meeting Back on Track
  • The Types of Participant & How to Handle Them
  • Using Influencing Skills to improve Relationships
  • Reduce Conflict

Module Five – Concluding Meetings

  • Stay Focused
  • Ending the Meeting
  • Follow Up